Data Privacy Policy

Introduction

cyberhubvexae Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyberhubvexae.pro or use our analytics services.

As the data controller, cyberhubvexae Ltd (Registration Number: CRO741258) is responsible for your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

Data Collection

The data we collect includes personal information you provide directly to us and information automatically collected when you use our services. We collect personal data when you contact us, request information about our services, or engage with our analytics platforms.

Information we may collect includes your name, email address, phone number, company details, and any other information you choose to provide. We also collect technical information such as your IP address, browser type, operating system, and usage data through cookies and similar technologies.

How We Use Your Information

We use the data we collect to provide and improve our gym revenue optimisation analytics services. How we use your information depends on the legal basis for processing, which may include contract performance, legitimate interests, or your consent.

We use your data to respond to your enquiries, provide customer support, deliver our analytics services, improve our platform, and communicate with you about our services. We may also use your information for marketing purposes where we have your consent or where permitted by law.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

We may also disclose your information when required by law, to protect our rights, or to ensure the safety of our users and the public.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of data and the purpose for which it was collected.

Contact information and enquiry data are typically retained for up to 7 years for business and legal purposes. Analytics data may be retained for shorter periods as required for service delivery and improvement.

Your Rights

Under GDPR and Irish data protection law, you have several rights regarding your personal data. Your rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability where applicable.

You also have the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with the Data Protection Commission if you believe your rights have been violated.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

We regularly review and update our security measures to ensure the ongoing protection of your personal information.

International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA) where our service providers are located. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following information: